Breaking News: TSB Customers Hit by Payment Problems
Date: March 10, 2023
Author: BBC News
TSB customers are facing difficulties making payments and accessing their accounts, just days after the bank’s IT systems were restored following a major outage.
The issues were reported by customers on social media, with many expressing frustration and concern about being unable to access their accounts or make payments.
Payment Problems
The bank’s payment systems appear to be experiencing technical difficulties, with many customers unable to make payments or access their accounts online or through mobile banking apps.
What is Happening?
TSB has not provided an official statement on the cause of the payment problems, but it is believed to be related to ongoing issues with the bank’s IT systems.
TSB Response
A TSB spokesperson said: "We are aware of issues with our payment systems and are working to resolve the problem as quickly as possible. We apologize for any inconvenience this may be causing our customers and are working to restore normal service."
Customer Reaction
"I’ve been trying to make a payment all morning but it’s not going through," said one frustrated customer. "I’m really worried about missing a payment and incurring late fees."
"I’ve been stuck on the payment screen for hours," said another customer. "I’m about to lose my mind with this bank!"
Update
This is a developing story and we will provide updates as more information becomes available.
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Related Stories:
- TSB outage: Customers still struggling with access to accounts (February 28, 2023)
- TSB IT systems restored, but customers still facing issues (March 5, 2023)
- TSB apologizes for outage, promises to reimburse affected customers (February 27, 2023)
[Business] – TSB customers hit by payment problems | BBC
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